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Different Snow

Privacy Policy

At Different Snow, we are committed to protecting your privacy and work very hard to keep the information you give us safe. We follow strict security procedures on how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it.


We collect personal details, such as your name, address and email address only when you use our website to send us an enquiry or sign up to receive email newsletters from us. We will only use that information to respond to your message and to help us get you the information or services you have requested. Please remember that email is not necessarily secure and, as such, you should never send sensitive information – such as credit card details – to us by email. We will also never ask you to do this. Instead, you can call us on 01242 242 505.

We collect additional information from you in two main ways:

Automatically Collected Information

We collect and temporarily store certain technical information about your visit for use in site management and security purposes. This information includes:

  • the Internet domain from which you access our Web site
  • the type of browser (e.g. Chrome, Safari, Internet Explorer) used to access our site
  • the operating system (e.g. Windows, Mac OS X, Linux) used to access our site
  • the date and time you access our site
  • the URLs of the pages you visit
  • the URL of the website or link you used to access our website

This information is only used to help us make our site more useful for you. With this data we learn about the number of visitors to our site and the types of technology our visitors use. No attempts are made to identify individual users. Raw data logs are retained temporarily as required for security and site management purposes only.

Information Collected for Tracking (Cookies)

Most websites you visit will use cookies to improve your experience by enabling that website to 'remember' you, either while you are on the website or for the next time you visit. Some websites will also use cookies to enable them to target advertising based on your location and/or browsing habits.

Cookies are tiny text files stored on your computer when you visit a website. They can be useful in lots of different ways, such as storing your preferences and generally improving your experience of that website. Without cookies, each time you visit a new page, the website will think you are a new visitor. For example, if you are logged in, you will need to log in again each time you move to a new page on that website because the website will not 'remember' you.

Cookies are not able to harm your computer and no personally identifiable information is stored in the cookies we create. We use cookies to store and collect information regarding your usage of the website. Your computer will only share the information stored in our cookies with our website – – no other website can access that information.

There are two types of cookies, session and persistent. Session cookies last only as long as your web browser is open. Once you close your browser, the cookie disappears. Persistent cookies store information on your computer for longer periods of time – typically up to three months – to enhance your browsing experience if you return to the website. We may use both types of cookies.

We want to be absolutely honest and clear about the cookies we use and your privacy while using our website. We have provided details of how we use cookies and information on all of the cookies we use to allow you to make an informed decision about whether to continue allowing cookies while using our website. Please bear in mind that should you decide not to allow cookies while browsing, you will lose certain functionality and features which may make our website less convenient to use. At no time is your private information, whether stored in persistent cookies or elsewhere, shared with third parties who have no right to that information. If you do not wish to have session or persistent cookies stored on your machine, you can turn them off in your browser

What our customers say

4.5 star rating

Our customers rate us 'Excellent'

Niseko in January

I gave Different Snow a tight brief and they provided what I asked for and also helpful timeous responses to emails. Anytime I had a need to talk to Nick he was engaging and added value to the discussion. I would have no hesitation to use them again.

Gordon  ·  TrustPilot (verified review)

We had a trip of a lifetime holiday

Different Snow presented us with an excellent itinerary to suit our budget and accommodated specific requests. We had a whistlestop tour of Tokyo followed by great powder skiing in Hakuba then a cultural exploration of Kyoto. A fascinating and rewarding trip!

S Macquaker  ·  TrustPilot (verified review)

Please visit our TrustPilot page to read the full reviews.

Begin your journey
How to book

It's pretty straight forward. You simply need to take the first step by getting in contact with us...


Give us a call, or fill in the enquiry form, or send us an email. We’ll listen, give advice and make suggestions.


We create a tailor-made itinerary proposal and email this to you. Together, we then refine it until it is just as you want.


A 20% deposit secures the booking. The balance payment is not due until 10 weeks before departure.

Travel Pack

We post out your comprehensive travel pack, which also includes all our local contacts and our invaluable ‘How To…’ guides.